The accelerated growth rhythm of mobile solutions and platforms, as well as the administration of the installed park of cell phones/smartphones, generate a strong demand for a more timely management process specialized in the procedure of checking services and auditing/controlling accounts.

Additionally, the telephony services offered by telecom operators are subject to a complex billing and differentiated tariff structure, requiring changes in the administration process by the clients, in order to obtain improved supervision and control.

Abacomm has processes, systems and expertise that will allow the development/implementation of a tool that will support the administration process and allow:

>> Support to supervision, auditing and invoice approval;
>> Generation of management reports;
>> Generation of customized reports;
>> Support for solution of conflicts with operators;
>> Communication of cell phone costs to the users.

Solutions

Account Management
Account Auditing