Mobility is revolutionizing several field activities:  installation teams for products and services, maintenance team, trade marketing teams, etc.

In competitive markets, business processes are becoming ever more complex. In this context, managing field teams without appropriate technological tools may become chaotic.

Attentive to this reality, Abacomm developed a solution for automation of the field force (FFA - Field Force Automation) which is flexible, agile and easy to use, ensuring complete control of the field operation and also providing, in real-time, complete information on all the works carried out by the team.

Companies need to use the technology to monitor precisely the aggressive service levels and to calculate the cost of each service decision and interaction with the client.

The status of the business value of the company is directly related to the quality of its field service teams. The way the teams identify themselves with each type of client and the client's needs and also being aware of market trends are the main components to be successful in this highly competitive world.

Solutions

Field Force Automation (FFA)