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Overview
Abacomm designs and implements solutions that involve forwarding, receiving and processing of SMS messages. SMS solutions are very effective for their simplicity and low cost, besides not being dependent on a specific device or operator. The Abacomm Intelligent SMS Processing helps in the support and organization of the company business processes that require fast and efficient access to their clients, collaborators and employees, through their cell phones. The applications are multiple, from payment systems to consulting of databases, surveys, tracking orders and deliveries, etc.
Benefits
>> System works regardless of manufacturer, device model and operator;
>> Mass forwarding of messages with customized content for each user;
>> Communication via SMS can be made any time and anywhere;
>> Secure high-capacity connection with all Brazilian cell phone operators;
>> Quick development and reduced cost;
>> Speed and low maintenance and support costs.
Main Functionalities
>> Customized interface with your company's visual identity;
>> Solution adherent to your operator and to its processes;
>> Sending SMS: instantaneous or booked and individual or in lot;
>> Messages standardized according to your company's needs;
>> Simple integration by http or e-mail;
>> Compatible with Java, PHP, ASP, Perl, .NET, VB, Delphi, C++, etc.;
>> Security by using encrypted SSL (HTTPS);
>> Access entirely through the web;
>> Monthly and daily reports with graphics showing its usage;
>> Detailed reports with each forwarding.
See also:
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Case Forever Living
Previous Situation
>> Lack of an automated process for capture of orders. Used to be done by phone, fax and the web;
>> Need of cost reduction for typing (phone) and retyping (fax) orders;
>> Need to increase the number of information and surveys at disposal of the sales team, on an automated platform, cost-effective and modern with 24x7 availability; i.e., any day and any time, anywhere, the user may access commercial information.
Solution
Implement the Abacomm Intelligent SMS Processing to carry out the following activities:
>> Capture of orders;
>> Consulting of order status;
>> Consulting of credit scores (case credits);
>> Forwarding of campaigns, rebates and promotions.
Results
>> Increase of productivity;
>> Reduction of call center costs;
>> Increase of the satisfaction level of distributors;
>> Differentiation.
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