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Overview
WAP (Wireless Application Protocol) technology is a wireless communication protocol used to transport WEB applications to mobile phones. The central idea of that technology is to access contents and Internet services using the cell phone, allowing the user to access the company site, read news, financial indicators and even carry out bank transactions from the device. Abacomm develops mobile portals for automation of orders employing WAP technology, allowing expansion of processes and information available only on the Internet for the devices of its clients.
The majority of cell phones manufactured presently include WAP browsers, making WAP the most efficient way to "mobilize" processes in environments in which one does not have control over the devices held by the user.
Benefits
>> Increase of teams' productivity;
>> System works regardless of manufacturer, device model and operator;
>> Fast development;
>> Access to the Internet via cell phone;
>> Expansion of corporate sites to the cell phone;
>> Better performance due to information coming "just in time".
Main Functionalities
>> Planning of bookings, visits and surveys;
>> Field activities such as presentation of portfolios, elaboration of orders and forwarding of proposals;
>> Tracking of planned and actual field routes with the use of mapping tools and GPS;
>> Administration via WEB;
>> Access control reports, performance indicators and tool usage;
>> Comprehensive set of analytical tools (reports, graphs, tables), that transform data into information.
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Case
Previous Situation
>> High cost to input orders that generated typing errors;
>> High number of visits required to carry out a sale (costs for transport and travel);
>> Process difficulties (approval of prices, approval of credit) delayed or inhibited sales;
>> Administrative tasks or feedback to the office reduced the time dedicated to client relationships.
Solution
Implement the solution of Order Automation via WAP.
Results
>> Sales administration: greater control, follow-up and visibility of the sales process, and fidelization of consultants;
>> Increased control over the commercial team;
>> Cost reduction: travel and paper/printing;
>> Increased productivity: reduction of the sales cycle timeframe, online access to updated inventory information and forwarding of orders.
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