Overview M-Audit by Abacomm is a mobile application that allows a performance of an audit or check-list in a quick, simple and efficient way. The user of the mobile application can check/audit the standard of an operation, merchandising, inventory, etc., and forward the result of this auditing process online. The questionnaire can be easily changed by the backend web, and in the new questionnaire (already revised) is automatically made available to all people in the field.
Benefits
>>The generation or revision of the questionnaire (check-list) is carried out in a simple and fast way; >>Agility to make the check-list available to the auditors who will be in the field, consequently, from the beginning to the closing of the services; >>Increased control of auditors; >>Increased quality of the information from the audits carried out; >>Online monitoring of PDV performance, with chance to take immediate corrective actions; >>Image - modernity and efficiency; >>Reduction of costs with travel, expenses with paper, phone calls and BackOffice structure for support to the audit team.
Main Functionalities
>>PDVs registered data; >>Possibility of updating questionnaires/questions online; >>Possibility of capture/image of "nonconforming items"; >>The mobile applicative stores the result of the last audit, with the list of pending items, carried out in a certain PDV; >>Tracking of the auditor team using a mapping tool and GPS; >>Administration via WEB for maintenance of the records, questionnaires and data export; >>Security: all interactions and information exchanges are encrypted and cannot be copied or retransmitted; >>Access to control reports, performance indicators and tool usage; >>Comprehensive set of analytical tools (reports, graphs, tables), that transform data into information.
Case Shell - RVE
Previous Situation
>>Shell sales assistance used to fill out paper forms; >>At the end of the day (or, sometimes, at the end of the week), the assistance retyped the collected data into an Excel spreadsheet, that was forwarded to the Shell HQ; >>The questionnaires were sent thru a system that generated the reports and forwarded them to directors with a time lag ranging from 5 to 15 days.
Solution
Implement the M-Audit to create, forward and follow-up field audits online.
Results
>>Increase of productivity and agility; >>Shell executives became involved immediately when any problem arose or some gas station was getting very low reviews; >>End of need to retype data; >>Increase of management capacity, by online monitoring of check-list reports.
